Every Day Is a Tryout

During my senior year of high school I made the cut for the varsity basketball team having never played a single game of organized basketball. I didn't know it at the time but it would become the experience most influential in my approach to my career. Why? Every day is a tryout.

I ran track in high school because I loved the competition. I played basketball for fun with my friends, but never as an organized sport. One of my best friends convinced me to join him during informal basketball workouts to get in shape for the upcoming indoor track season.

I was a nerd. I was socially awkward. I didn't belong with the cool basketball players. 

During the fun stuff, full court games, I'd end up playing with the underclassman and the JV players because my basketball skills were terrible. During the hard stuff, drills to get in shape, I'd excel. Most of my peers who planned to try out for basketball weren't trying very hard because they didn't think that informal workouts mattered.

The basketball season had not yet begun so coaches were restricted from running organized practices, but unbeknownst to most of us, they were watching. On one of the last days Coach Farias interrupted an agility drill to ask me if I planned to try out. I told him no, I hadn't planned on it.

"Too bad," he lamented, "you may be a diamond in the rough. "

I ended up trying out and earning a spot on the team purely for my work ethic. I beat out a lot of better players because I outworked them when everybody thought the coaches weren't looking. Making an impression didn't begin with tryouts, it had been taking place long before that during informal workouts.

The 1991-92 LHS Minutemen, "Where Defense Began."

I've applied the lesson that every day is a tryout to how I approach my career. I don't wait until it's time to submit my resume to put my best foot forward. I don't wait until my boss announces a role I'd like to prove I can take on a little more responsibility. I try to make an impression every day. I know that people are evaluating me today for the promotion I 'm going to apply for tomorrow.

It's an approach that helped me advance from Apprentice to Managing Director at Quick Left in 8 months. It's also created opportunities for me to become a co-organizer for House of Genius Boulder and the co-moderator for Boulder Open Coffee Club and Denver Open Coffee Club, which have been key in connecting me with a ton of great people and great companies.

Ultimately my basketball career was unimpressive. I rarely played in games and scored a whopping 8 career points. That said, making the varsity basketball team that year changed my life. It expanded my social circle, boosted my confidence, and showed me that improbable things can happen when you create your own luck. Coach Farias, thank you, as this lesson has stuck with me. 

I haven't a clue what I'm trying out for these days, but I know I'm trying out for something.  You should too.

You're a Genius

Each month my co-organizer Katie O'Block and I invite 20 or so businesspeople from the community to House of Genius. Collectively we help three entrepreneurs move forward with their businesses in some way. If you're hesitant to join us because you're not sure if you can live up to the Genius standard, this post is for you. You belong. You're a Genius.

House of Genius Boulder July 2013. Photo taken by Mike Howard.

The House of Genius secret sauce isn't about scouring the planet for Mensa members, MBAs, and PhDs. It's about curating a local group of people with fairly diverse points of view to share any insight that they've got for the entrepreneurs presenting that night. You're a Genius even if you don't know it.

Many of our participants fit into traditional business functions and industries that you might see listed on LinkedIn: marketing manager for a web development company, attorney at a specialized legal firm, and bookkeeper at a restaurant, for instance. We've also drawn from occupations including opera singer, sommelier, jewelry designer, humor researcher, author, undergraduate, artist, and investor. And yes, we've managed to include Mensa members, MBAs, and PhDs too.

Don't get hung up on whether your credentials are strong enough. We go out of our way to enforce a level of anonymity by asking that people limit introductions to their first names with no mention of their job or past experience. By having people leave their credentials at the door we're able to let every contribution stand on its own merit.

 

Katie and I would love to see you join us for House of Genius Boulder. If you've got any questions please reach out to us directly: bing@houseofgenius.org and katie@houseofgenius.org. Otherwise, provide us with a bit of information and we'll be sure to find a session where your experience will best complement the rest of the group's. Together, we create Genius.

 

I Can't Give a Shit About Your Startup Until You Give a Shit About My Problem

I'm selfish. So are the other people you're trying to convince to become customers of your shiny new startup. Until you show me that you give a shit about solving my problems, I don't give a shit about your startup. Keep that in mind even when you're talking to people who aren't your customers - investors and advisors surely will.

I'm not breaking any new ground here. There's plenty written about focusing on the user, connecting features with benefits, and so on. The fact that over half of the startup entrepreneurs I talk to can't succinctly explain what problem they solve indicates that this advice is worth repeating.

Here's a formula: 

  1. Polish your explanation of what problem you solve until you can get people to instinctively nod their head in understanding.
  2. Express your excitement for solving that problem. I want to see it on your face and hear it in your voice. Get me caught up in your excitement.
  3. Lead with it every time, whether you're describing it to a friend, pitching it to an investor, rallying your troops, recruiting a co-founder, or talking to your customers. Every time.

Note: if you can't manage #1 and #2, it's time to think of a new idea.

Until you master explaining what problem you solve for me, don't bother telling me what you do. I don't give a shit that you're creating a social network for _____, that you offer me badges for _____, that you automagically do _____, or that you track my _____ unless I know what problem is solves for me. For me. For me. For me. It's all about me.

Once you've got my head nodding because you understand a problem I have, you'll have me leaning forward in my chair dying to know how you solve it for me. A customer that's dying to know about your startup is a good thing, agreed?

BOCC's New Home: Scrib

Boulder Open Coffee Club is moving to Scrib next week! My co-moderator Doyle Albee and I had looked into several possibilities and are very excited about having Scrib be our new venue.

 Immediately after the news broke that Atlas Purveyors was closing its doors for good, we received tons of offers from other coffee shops, restaurants, coworking spaces, and startups to provide a new home for BOCC. The support that has been shown over the past few days has proven that it's truly a community event. It's humbling to be a steward of something that has grown into such a beloved part of this community.

Atlas' Chris Rosen let Doyle and I know about his decision to close a few days ahead of making it public to give us a head start in finding a new home. Chris, thank you for all that you've done for us, particularly in the classy way that you've handled Atlas' closing, and thank you for being a community leader. You've left big shoes for Scrib to fill but they're up to the task!

For those of you not familiar with Scrib, it's a thriving coworking space on Broadway just north of the Pearl Street walking mall. Thanks to Jeff, Toby, and the rest of the Scrib team for making BOCC feel so welcomed. Coming from the mall on Broadway, hang a right when you see Unseen Bean, head through the doors, and find Scrib one floor below.

We're really looking forward to seeing you on Tuesday at 8am!  

 

One Brick at a Time, One Step at a Time

I have a hard time sitting down and writing consistently. It's a habit I'd like to form but have had a few false starts with since I decided to create a blog three years ago. Each post feels like a huge project though I know that I'm putting too much pressure on myself.

A tidbit from Zen and the Art of Motorcycle Maintenance prompted me to think about an approach to break my unproductive cycle: when you're blocked trying to write something about the United States, focus on a smaller chunk until you have the focus you need, whether it be a single city, street, building, or brick.

This brick by brick approach reminded me of my thru-hike of the Appalachian Trail years ago. A 2,100+ mile, 7 month hike that was taken not as an epic journey, but as a series of states, resupply points, shelters, and steps. Step by step I walked from Georgia to Maine.

​One brick at a time, one step at a time.

What Civic Hacking Is All About

In case you missed it I'm co-organizing the Boulder Civic Hackfest coming up 6/1 & 6/2 as part of the National Day of Civic Hacking. Some people have asked me whether they belong at such an event because they don't code. The short answer: yes, you belong.

​Not sure what civic hacking is?

Take a peek at this short video about civic hacking:​

You belong if

  • You are not sure how you belong but want to be involved.​
  • You are a citizen with thoughts on how technology can solve civic problems with open data. We need ideas for problems to solve!
  • You are an open data provider or other subject matter expert.
  • You are a developer evangelist for an API or service that developers may be interested in integrating into an application.​
  • You are a developer who wants to hack on an open source project to make the world a better place.​
  • You are a designer who wants to ​hack on an open source project to make the world a better place.​

​Register now

I'd love to see at the event - register for the Boulder Civic Hackfest here.​

Thanks to Quick Left, dojo4, Adventure, and Rally Software for making this happen!​

I'm Looking for a Co-Organizer for House of Genius

I've been the organizer for House of Genius Boulder for a little over a year now and have had a blast. In that time I've invited over 150 businesspeople help more than 40 entrepreneurs ​move forward with their business. If you're interested in volunteering a couple of hours each week to split my workload as Co-Organizer, read on.

Two hours each week

In order to organize the event each month, I spend a couple hours each week doing a variety of tasks:

  • spreading the word about House of Genius at other events in the community
  • reviewing requests for invitations to curate each ​session's group
  • screening entrepreneurs who would like to present
  • handling logistics for the venue and food
  • following up after sessions with session notes

I'd also like to spend some time being proactive about:​

  • ​staying in closer touch with former contributors and presenters
  • obtaining sponsors
  • making Boulder the example city for the rest of the House of Genius network
  • improving the overall experience for contributors and presenters

Overall it's a manageable commitment, even for one person. Why invite somebody else into the mix? It's analogous to wanting a workout buddy - I'm looking for somebody to keep me in a routine and to have some fun with.​

​What you get in return

Here's what I've gotten out of volunteering my time so far:​

  • ​warm fuzzies - House of Genius helps entrepreneurs move forward with their businesses in a way that other Boulder events aren't able to
  • a network of organizers in key entrepreneurial communities across the country and globe; this network is likely to expand to over a hundred cities in the next two years
  • access to the founding team and executive director, an incredible group of people making shit happen
  • introductions to scores of entrepreneurs and other businesspeople from ouy community

Interested?​

​I'd love to hear from you if you're wanting to work with me on House of Genius Boulder: bing@houseofgenius.org. If you've got somebody else in mind, send 'em my way!

Giving Back: the Boulder Civic Hackfest

I'm very proud to be a member of a company and community that gives me the opportunity to collaborate with a competitor, a startup in alpha, and a soon-to-be-public-technology-company. Quick Left is teaming up with dojo4, Adventure, and Rally Software to organize the Boulder Civic Hackfest 6/1 and 6/2. Let's give back to the community together, shall we?

Boulder_Civic_HackFest_EmailBanner.jpg
The Boulder Civic Hackfest is being organized in conjunction with the National Day of Civic Hacking, an effort taking place in cities all across the country. We'll be bringing together citizens, software developers, and entrepreneurs to build open source software in a short weekend of fun and fulfillment.

We welcome all comers. If you have a problem you think we can solve or if you think you can help solve problems with open data and technology, we want you there:

  • Subject matter experts: people working for the civic good, open data providers, data scientists, etc.
  • Designers: don't leave this in the hands of developers!
  • Developers: don't worry if you don't have experience working with open data - if you can code (or are learning) we'll see you there!

We're throwing this shindig at HUB Boulder, home to people who are looking to make change happen. That's us, at least for the weekend.

Please register so that we can ensure that we've got space, wi-fi, and nourishment ready for you!

Volunteering Your Way into the Startup Community

​Three years ago I decided that I wanted to find a career in the startup ecosystem in Boulder. In that time I volunteered my way from being an outsider looking in to being a thriving member of the community. If you're interested in doing the same, I recommend finding ways to donate some of your brainpower and give-a-shit around town.

I consider myself an introvert. I grew up in New England and generally have the attitude that I already have all the friends I need in life. My ancestors in China built thousands of miles of wall to keep people out. It's fair to say that becoming an active community member doesn't come naturally to me.

I fell in love with the Boulder startup ecosystem because it represents the energy, calculated risk taking, creativity, and everything else that I love about entrepreneurship. I knew that if I wanted to take part, I'd have to come out of my shell to match that level of activity. Scary. I started showing up at BDNTIgnite Boulder, and eventually BOCC pretty regularly as a passive attendee. It was a start, but because I'm a wallflower by nature, I hadn't really gotten to know too many people. That changed when I started to volunteer.

I spent a weekend at SnapCamp to work on an initiative to help organizations across the country tap into volunteers within their communities. In working shoulder to shoulder with a handful of people for a weekend, I was able to build long lasting, meaningful relationships that traditional networking rarely delivers on for me. I didn't know it at the time, but volunteering would become the only form of networking that I rely on.

In the meantime I've handed out shirts at TEDxBoulder, written posts for boulder.me, worked the registration desk at Big Boulder, and pitched in with a variety of other small efforts around town. I've also become an organizer for House of Genius, an all volunteer organization that helps entrepreneurs move forward with their companies by harnessing the collective genius of the business community.

Update: Take a look at Startup Communities Are Built By Self-Appointed Leaders by Brad Bernthal for other examples of ways to contribute to the community. Brad is the Entrepreneurship Initiative Director at Silicon Flatirons Center and linchpin to the connection between CU and the rest of the startup community here in Boulder.

Brad Feld, a local community leader, encourages people to give before you get. I've given some and gotten plenty in return. I've been able to call upon people I would otherwise never have access to, based purely on the fact that they've heard I'm a "community guy", to help me with personal, professional, and volunteer pursuits.

There's no need to draft a strategy and tactics to become a member of the community. Look for a couple of things that sound interesting, show up, and pitch in. It's as simple as that. If you're in Boulder, I'd love to cross paths with you.

Having a Hard Time Finding a Technical Co-Founder?

Finding a technical co-founder is hard. Non-technical entrepreneurs and wantrepreneurs ask me how to find one on a pretty regular basis. I usually name a few events in Boulder where developers show up and wish them luck. Recently, however, I decided to add a parting thought: having a hard time finding a technical co-founder may be a sign that you and your idea aren't compelling enough.

It's well known that technical talent is hard to come by. At Quick Left we're constantly on the hunt for the best developers and there just aren't enough to go around. In fact, our Careers page always has an opening. Always. Non-technical co-founders need to understand that the most talented developers have a lot of options: web development firms, existing startups, stable companies, independent contracting, and launching a startup without you.

In Boulder, there are a few places I recommend that people look for technical co-founders:

Make the rounds, get to know some folks, and pitch, pitch pitch. Keep in mind that you're looking for a long term partner, not a one night stand, so slow down and get to know the person well. That said, if you're having a hard time finding anybody to show interest, it may be time to take a hard look at the team you already have in place and at the idea itself.

It may not be that there aren't enough candidates, but rather that the few available technical co-founders who are out there just aren't that impressed with what you're working on. Technical co-founders are picky. So are investors and customers. If you can't find a co-founder, take that as a sign that you've got some important work to do above and beyond tracking them down. Maybe it's your business model. Maybe it's you.

Look in the right places. Then look in the mirror.

Don't Make Decisions Based on "Just One More Customer"

​Making a decision based on "just one more customer" is a terrible idea unless you have unlimited resources at your disposal. If that's the case, congratulations on your early retirement and you may stop reading now. For the rest of us, we'll have to make decisions by weighing them against other options that you'd otherwise not be able to afford.

It happens all the time. A vendor pitches you with the idea that the money you'll spend with him will be more than covered by landing "just one more customer". Internally it happens all the time too. You tell your boss that the $12,000 PPC campaign you need will be more than covered by the $100,000 that "just one more customer" will bring (I'll save the idea that "need" is actually "want" in these scenarios for another post). Thinking about whether "just one more customer" will justify an expense is a luxury that none of us have.

Have you exhausted all the other better options already? Are your time, money, and other resources better spent on another form of lead generation? This type of critical thinking is completely left out of the "just one more customer" mentality. Ideally your analysis compares return on investment across the different options. When it's hard to track ROI, common sense works pretty darn well. Either way, spending money on PPC needs to be compared with PR, a referral program, other forms of advertising, or other options you can afford.

Justifying an expense with "just one more customer" is seductively easy. Deciding whether to spend the money elsewhere is not. Don't fall into the trap.

Another idea: how about we all just go out and get just one more customer without spending more money?